Get Help & Support
Find answers, report issues, and connect with the Octo team
Most Common Issues
Windows CMD/PowerShell does not recognize Octo commands
Make sure that Octo is added to your system environment variables. If the installer did not do this automatically, you can add it manually. A step-by-step guide can be found here.
Windows Firewall blocks Octo
Octo uses port 5000 by default.
Make sure your Windows Firewall allows inbound and outbound connections on this port.
Otherwise, Octo cannot communicate properly between client, server, and runner.
Docker permissions on Linux
On Linux, you may need to configure Docker permissions correctly.
By default, Docker requires sudo to run.
To fix this, add your user to the docker group and restart your session.
More details can be found here.
Frequently Asked Questions
Which programming languages does Octo support?
Octo supports a wide range of languages including Python, C/C++, JavaScript, Go, Rust, Java, and more via Docker environments.
Is Octo free to use?
Yes! Octo is free to use under the MIT License for both personal and commercial projects.
How do I update Octo to the latest version?
Re-download the installer from our download page or use the built-in octo update command when available.
Where can I find examples and tutorials?
Check the Documentation page for step-by-step tutorials and usage examples.
Contact Us
Response Times
Discord
Usually within a few hoursEmail (Bugs)
Within 48 hoursEmail (General)
Within 72 hoursResponse times may vary during weekends and holidays.